# Agentic workflow

**Source:** https://promtable.com/glossary/agentic-workflow

> An agentic workflow is a multi-step business process orchestrated by AI agents — where one or more LLM-driven agents make decisions, call tools, and adapt to inputs rather than following a fixed automation script.

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An agentic workflow is a multi-step business process orchestrated by AI agents — where one or more LLM-driven agents make decisions, call tools, and adapt to inputs rather than following a fixed automation script.

Agentic workflows replace traditional fixed-script automation (Zapier-style triggers and actions) with adaptive LLM-driven decision-making. Common 2026 examples: customer support triage + response, sales lead enrichment + outreach, code review + ticket routing, content brief + draft + publish, RFP intake + drafting. Frameworks: LangGraph, n8n AI nodes, OpenAI Agents SDK, Mastra. The trade-off: agentic workflows are more flexible than fixed automation but harder to debug, monitor, and prove correct. Best practice in 2026 is to add explicit guardrails, evals, and human-in-the-loop checkpoints around the agentic core.

## When to use

- Workflows where input variability makes fixed scripts brittle.
- Multi-step business processes that benefit from adaptive routing.

## Common mistakes

- Replacing reliable fixed automation with brittle agentic workflows.
- Skipping evals and observability — agentic workflows fail silently.

## Related terms

- [agent](https://promtable.com/glossary/agent)
- [agent-loop](https://promtable.com/glossary/agent-loop)
- [evals](https://promtable.com/glossary/evals)
- [multi-agent](https://promtable.com/glossary/multi-agent)

*Last updated: 2026-06-01*
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Original page: https://promtable.com/glossary/agentic-workflow
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